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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Ratcliffe

November 25, 2024

5  out of  5
rating by Michelle Ratcliffe
"Staff overall is great with a lot of helpful information and never are to busy to help !"
We responded:
"Michelle, Thank you for the review. Our objective is to make dealing with insurance as easy as possible. We appreciate your business. "
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Dawn B

November 21, 2024

5  out of  5
rating by Dawn B
"Andrew C. is the best. Extraordinary customer support, personable, and helpful for all my insurance concerns. Thank you, State Farm 👍"
We responded:
"Dawn, Thank you for the kind review. Working with you has been our pleasure."
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Jim Durkin

October 21, 2024

5  out of  5
rating by Jim Durkin
"My daughter was having a terrible experience relating to maintaining insurance on the house of her recently deceased mother for whom she is the executor. Just prior to her passing her mom changed her home's insurance carrier to one of State Farm's largest competitors whose broker made serious misrepresentations that ultimately could not be honored. To make matters worse they were virtually unreachable. I contacted my State Farm agent, who immediately answered the phone, to see if they could suggest an approach to fix these problems within a tight time frame. Within 2 hours our State Farm agent went to work and devised a solution. Given the pressures on my daughter from having to deal with funeral and burial and other estate details, as well as this situation , the extensive support of Allen and his staff with regard to this matter made an enormous positive difference at both the business but more importantly the personal levels. This agency has handled all aspects of my insurance needs for over 30 years. I whole heartedly recommend their caring expertise without any reservation. Jim Durkin"
We responded:
"Jim, Thank you for the kind review. It has always been our pleasure to work with you and your family. On behalf of my staff, we wish you and family our deepest condolences for your loss. "
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John L

August 26, 2024

5  out of  5
rating by John L
"Alan and his team do a great job. I would recommend them."
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Kyle Cheramie

July 29, 2024

5  out of  5
rating by Kyle Cheramie
"Andrew Carranza and Blanca Duran kept to their word and rate that I signed on for and have been extremely helpful explaining my full coverage auto insurance and call back with information in a timely manner."
We responded:
"Kyle, Thank you for the 5 star review. It is our pleasure to provide you with the best service possible."
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Andrew Carranza

July 15, 2024

5  out of  5
rating by Andrew Carranza
"Reduced my auto and home insurance versus my Farmers coverage."
We responded:
"Andrew, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Rose Vazquez

June 11, 2024

5  out of  5
rating by Rose Vazquez
"I recently switched my auto insurance provider to State Farm, and I couldn't be happier with the experience and the savings! The process was incredibly smooth and efficient, exceeding my expectations in every way. From the moment I decided to look for a new provider, the customer service team at Allen Kaufmann's State Farm agency was extremely helpful and guided me through each step of the transition. They answered all my questions promptly and provided clear, detailed explanations of the different coverage options available. The actual switch was seamless. There were no disruptions in my coverage, and the new policy kicked in exactly as planned. The documentation was straightforward, and I appreciated the clear communication from the new provider, ensuring I was always informed about the status of my application. But the best part? The savings! I was able to reduce my monthly premium significantly while maintaining the same level of coverage. The switch not only saved me money but also gave me peace of mind knowing that I have reliable protection for my vehicles. Overall, I highly recommend Allen Kaufmann's State Farm agency. I worked with Blanca, but everyone at the firm is a joy to work with. The combination of excellent customer service, a hassle-free transition process, and substantial savings makes them a top choice. If you're looking to switch auto insurance, don't hesitate to give them a try!"
We responded:
"Rose, Thank you for the kind review. We look forward to working with you for years to come."
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Ariadna Vichot

May 20, 2024

5  out of  5
rating by Ariadna Vichot
"Encantada con la atención que nos han brindado, llevamos en esta oficina más de 5 años y hasta ahora siempre nos han brindado la mejor atención y servicio."
We responded:
"Adriadna, Thank you for the kind review. It has certainly been our pleasure to work with you."
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Francisco Quintana Erdozain

March 29, 2024

5  out of  5
rating by Francisco Quintana Erdozain
"Fast quotes , friendly , professional service."
We responded:
"Thank you for the kind words, Francisco. We appreciate your business."
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Melanie Gonzalez

March 15, 2024

5  out of  5
rating by Melanie Gonzalez
"Blanca Duran is the best agent I could have asked for. She made the whole process of insuring a new vehicle easy, was very thorough in explaining everything to best find what was perfect for our family needs. She got everything accomplished in a timely manner and was just amazing throughout it all. I highly recommend having her as your agent. Grateful and blessed 💕 thank you."
We responded:
"Melanie, Thank you for the kind words about Blanca. We certainly do our best to make the process as easy as possible."
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Gina

February 27, 2024

5  out of  5
rating by Gina
"By far the best customer service out there right now. Ms.Bianca thank you for always being helpful and courteous. Every time I’m in need of a quote, a question or my insurance card mind you all this through text, they respond and are always there. Thank you thank you!!"
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Luigi Di Leo Orellana

January 24, 2024

5  out of  5
rating by Luigi Di Leo Orellana
"100% recomendados. Miss Blanca help me with my vehicle insurance I’m so happy."
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Oscar Nava

January 24, 2024

5  out of  5
rating by Oscar Nava
"Blanca and her team were great! Helped my family and I with all of our insurance needs. Will definitely recommend my friends and family!"
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B D

January 8, 2024

5  out of  5
rating by B D
"Thank you, Blanca!!! Blanca was very helpful and patient with me on going back and forth on changing my policy that best fit my family needs at the moment. Especially in times like this where everything is so expensive! Blanca customer service was outstanding!!"
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Sabiha Cornue

October 4, 2023

5  out of  5
rating by Sabiha Cornue
"Great and fast customer service"
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Erika Beeks

September 20, 2023

5  out of  5
rating by Erika Beeks
"Andy has been super helpful and knowledgeable for state farm I appreciate his Guidence and patience, thank you!"
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David Johnsen

September 12, 2023

5  out of  5
rating by David Johnsen
"Wonderful Service! Great people to work with!"
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Ed Barnes

June 27, 2023

5  out of  5
rating by Ed Barnes
"Pleasant and knowledgeable representative made completion of visit very fast and easy. Thanks."
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D VoSS

May 11, 2023

5  out of  5
rating by D VoSS
"They’re an awesome State Farm always on point! Whenever I need paper work it’s done in a jiff"
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Beverly Albrecht

February 1, 2023

5  out of  5
rating by Beverly Albrecht
"We have used this State Farm office since 1995 and they have provided incredible personalized service. If we have a question or concern, we can call them and we always get a live friendly person to help us which is a rare thing these days. Everyone in their office is helpful, caring, knowledgeable and friendly. And if they have a concern they will pick up the phone and give us a personal call. These days it means so much to have this highly personal customer service. We highly recommend State Farm and this office in particular!"
We responded:
"Thank you for the kind words Beverly. It has been a pleasure working with you over the years."
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Yogesh Verma

November 14, 2022

5  out of  5
rating by Yogesh Verma
"This is my first time dealing with state farm and it has been good. They helped me with my every concern and they were very proactive in responding to my queries. Good luck team Allen and Andy."
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Andres Rizo

October 20, 2022

5  out of  5
rating by Andres Rizo
"Excellent customer service. They take the time to understand what your needs are as an individual and as a business; they work with you to get you the best possible coverage. Definitely give them a shot, I have been very disappointed with other companies and they really made it personable and easy for me. Ask for Blanca, she was awesome!"
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Lori Cervantes

September 13, 2022

5  out of  5
rating by Lori Cervantes
"Very good customer service. They go out of their way to make sure you're satisfied with your policy."
We responded:
"We love seeing reviews like this, Lori! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Brenda Ingram

June 28, 2022

5  out of  5
rating by Brenda Ingram
"Allen handled my claim because my agent is in Victoria Texas. He spend hours on the phone with State Farm adjusters who were not knowledgeable enough to transfer the money for my loss into my bank account. He was patient with me, stayed late one day to help me and wore a beautiful smile everytime I saw him. Thanks to Mr. Kaufmann for working with me."
We responded:
"Thank you for the review, Brenda! I'm happy to hear that I was able to help you with your claim. Your feedback is valuable to me and I appreciate the opportunity to provide you with high-quality insurance."
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Selia Leader

June 24, 2022

5  out of  5
rating by Selia Leader
"Andrew Carranza went above and beyond helping me figure out the ropes of car insurance!!"
We responded:
"Selia, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"